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Out of Country Return Shipping Label
I made a purchase that needs to be returned. The seller sent me and Australian Post shipping label when I am in the U.S.
Where can I drop this off that will accept it?
2 comments
comics-scifi-collectibles
Mentor2 years ago@morrthanprints. Adding to my fellow Mentors excellent advice...
If the seller doesn't send the money for return shipping to your paypal account then you need to contact eBay customer service. You are allowed to share email addresses since you have a recent sale together. Be sure to get enough money to pay return shipping with tracking and any insurance you wish to add. Then you need to enter the tracking number into the return case.
Social media is the easiest way to contact customer service.
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK: https://www.ebay.com/help/contact_us?id=4191&st=10
2. Click Automated chat on the left hand side of the screen. ( Trust me)
3. Type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the correct department. If the bot asks another question after you answered type AGENT again. Then you will see the option to request a call back or live chat.
If you are located outside of US or Canada then you will need to use the Chat option or Social Media
4. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
https://twitter.com/askebay
https://www.facebook.com/eBay/
rfmtm
Mentor2 years agoNowhere, seller needs to advance you funds to buy a US label to AU. Do not use your own money.