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Out of control situation with a buyer
I sold two bath mats to a buyer. He placed two seperate orders. Then he started asking for a discount. I honored it and gave him partial refund on both orders and shipped the items. I shipped both mats in the same box and updated the tracking number in the orders. Next day he started complaining abt more charges showing on his bank transactions and started accusing me of fraudulent transaction. I am new to all this, i started looking for ebay help, but couldnt see anywhere to contact them. To avoid the headache, i refunded both orders 100% even though items were already shipped. He got the items(it is delivered) but still provided me bad rating as well still accusing of other three charges that i am not aware of what is he talking abt. Please someome guide me. I really i m trying to do honest selling and this has got me really stressed. Thank you so much in advance.
