Locked
Discussions in this board are limited to the original poster and Community Mentors
Orders arrived after estimate delivery date
What recourse do I have when an order does not arrive on the estimate delivery date.
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
What recourse do I have when an order does not arrive on the estimate delivery date.
jacbarcollectibles
Mentor10 months agoGiven the status of shipping today it is not unusual that an item may arrive late. However, once the last estimated delivery date passes by at least one full day and not more than 30 days you can open a case for an "Item not received". The seller has three days to prove with tracking that either the item was delivered or is still moving through the shippers system. If they cannot do this then you can "Ask eBay to step in" and they will force a refund. If the tracking shows the item moving then do not be too quick to open the case as you could receive a refund and then receive the item which is not fair to the seller.