Orderi ebay is just getting scammed

Question

Evans help scammer, scam me out of $700.There's no way to contact eBay for help.I will not order from eBay anymore.And I would suggest nobody else , because you will get scammed , they we'll send you fake tracking numbers and say it's been delivered when you have never received it.And there's no way to track it and eBay will not have your back.There's no such thing as money back guarantee with eBay.They're scammers helping scammers

eburtonlab · Answer

@johha-9281

If you have contacted the shipping service directly to determine that the tracking number does not correspond to a delivery to your address you are likely looking at a case of "false tracking".

If you can, I would suggest obtaining documentation that shows that the package was not addressed to you, then contacting eBay via social media direct message using Instagram and mentioning that you have a case of "false tracking" to be given an opportunity to share your documentation:

https://www.instagram.com/ebay/

If you cannot get documentation, or if that does not work:

Since false tracking allows a scam seller to win an "item not received" case, the next step would be to file a "not as described" return on eBay and be prepared to return exactly what you received if the seller provides for return shipping, or ask eBay to step in after three business days if the seller does not refund you or provide return shipping.

You may have recourse through your payment method if you are unable to get satisfaction through eBay, though once you involve a payment method, eBay can no longer help with that transaction. Be sure you mention "false tracking" specifically, otherwise your provider may assume a simple missing or stolen package and defer to eBay's ruling based on the tracking showing delivery.

In the future, stick to experienced sellers with a long and demonstrated history and avoid new or unproven sellers, or sellers that show warning signs of being drop-shippers or potential scammers: drastic changes in selling behavior or offering deals that are "too good to be true", or shipping heavy items that are unlikely to be profitably shipped via retail shipping.

disneyshopper · Answer

Take the tracking number down to your local carrier's office and have them check their GPS for where the package was delivered. If it was NOT addressed to you and your address, have the clerk state that on their letterhead. They don't need to state the name/address attached to the tracking number, just that it was not addressed to YOU.

https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039

Explain that the seller is using fake tracking numbers

Include these phrases:

Seller uploaded tracking not associated with my transaction
Tracking details were not accurate
Seller use a false tracking number
Don't write a novel, it's initially being read by a computer, that's why I want you to use those 3 specific phrases in the message.