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Ordered item, never rec'd, inquired after 15 days, no response, then it was cancelled by seller
I bid & make a purchase on 20 Nov 24. I inquired on 5 Dec 24 as the item didn't show a tracking # or any indication that it was shipped. Never received an answer & the order was cancelled by seller on 7 Dec 24. When I went to contact the seller via message it showed that the price was 50% higher than on my order, now out-of-stock. It looks like my order was intentionally cancelled, so they could make more money after I already bid & paid for the item. Seriously wrong & I presume against the rules? Thanks, AKF
1 comment
woodland_gnome
·1 year agoThe seller already got a "defect" when s/he cancelled the transaction for "out of stock" etc. That is the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).
You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).
Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.