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ordered item is not being sent because postage was not sufficient to get it to me
How do I report an item is not coming per USPS because not enough postage was not placed on the item when shipped?
1 comment
mr_lincoln
Mentor7 months agoHi @esmath
Really sorry that happened ... the date you want to keep an eye on is the original estimated delivery date. One day past that is when you can process a claim.
You are protected by the eBay Money Back Guarantee for 30 days from the latest estimated delivery date: eBay Money Back Guarantee policy
You can file a claim via the item in your Purchase History that you did not receive your item one day past the original estimated delivery date and up to 30 days after that. Follow the steps in the claim and they will lead to an eventual refund.
You can report a Seller here: Report an issue with a seller | eBay