ordered from 2 scam sellers that keep pushing back delivery and not responding

Question

Hello,I need help as Ebay customer support is not helping me acting like the scam in real time is just not a problem to worry about, when last time they helped me without issue. Every time i check the delivery gets pushed back. It would cost $150 for them to ship it on the calculator and everyones in denial it's a scam.They won't respond and deny my cancelation requests. 01-14383-2436901-14383-2436902-14381-3718202-14381-37182

lady_madonna · Answer

Never allow sellers to extend shipping time.

Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

Select “More actions” beside your item and then “I didn't receive it.”
Click the box beside I want a refund.
Select Send request.

If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.

Find the item in your Purchase History
Select See request details
Select “Ask eBay to step in.”

inceptions · Answer

Hi @cloudguardian

This is what to do...

Check the estimated delivery date shown in your Purchase History. When that date has passed, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. eBay will force the refund.