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Order number: 24-14601-45382
please help me cancel my order because seller still not ship out my order
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Discussions in this board are limited to the original poster and Community Mentors
please help me cancel my order because seller still not ship out my order
mudshark61369
Mentor5 months ago@vichebon ,
Go to your purchase history and you will see the last estimated delivery date there in the Order details. One day after that date you can file an item not received dispute using ebay's Money Back Guarantee.
You do that by going back to your purchase history and clicking on the More Actions button. If no tracking has been uploaded you will see I haven't received it. Click on that and follow through to file the dispute. The seller will have 3 days to prove they have shipped the item, (A Tracking number having an accepted scan) If they do not do that, then on day 4 go to your My ebay page click on the dispute and then on the Ask ebay to step in, button. A refund will be sent from the seller's account. Read how this works by opening the link below.
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210