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order number 09-11451-64050
We received a large order with order number 09-11451-64050. However, it's been three days, and we haven't received any information regarding the payment. Could you please confirm if the customer has canceled the order?
1 comment
disneyshopper
Mentor2 years agoebay is not here. This is a member to member forum. We cannot see if the buyer has paid. Go to
Seller Hub > Orders > Awaiting payment
If the order is not here, the buyer has not yet paid.
If the buyer has not paid by day 4, on day 5 the seller can file a Cancellation with the reason Buyer didn't pay. The seller gets his/her FVF credited, the buyer gets an unpaid strike recorded on his account, no one can leave feedback. Two or more unpaid strikes, and the buyer will find it difficult to bid/buy from sellers who block buyers with 2 or more unpaid strikes. Do you have your Buyer Blocks in place?