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Order not shown on account
I placed an order and it doesn't show up on my account history or orders placed. I have a screenshot of the final order, and thus have the order # and the name of the seller. Yet I can't find a way to contact the seller in regards to this item. I enter the order # in the search bar and it says it can't find it. I know the order was received because one of the two orders arrived. I never received any e-mails saying the orders were received, or that the one was shipped. I do have the PayPal showing they dispensed the funds, but I can't file a complaint with them for quite some time. I would prefer to be able to talk with this seller. Thank you
2 comments
eburtonlab
Mentor3 years agoIs it possible you placed the order using a different eBay account? This account last received feedback over a year ago.
inceptions
Mentor3 years agoIf you placed the order as a guest, you won't find it in your Purchase History. Check here:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20order&lucenceai=lucenceai&docId=HELP1151