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order not recieved
On Feb 2,2026 i ordered Rdimind natural cognitive enhancer capsules which last indicated a delivery date OF FEB 8, 2026.ITEM HAS NOT BEEN DELIVERED AND DOES NOT SHOW IN MY ORDER HISTORY. please follow up on this item and inform me?
Robert Boggs
1 comment
mr_lincoln
Mentor7 months agoHi @mvjo4125
It sounds like two things are going on with your order. First and foremost, if the order is not in your purchase history then you have purchased as a Guest, here is what we share with members when that happens:
You have inadvertently purchased as a Guest.
First, you are covered by the eBay Money Back Guarantee for 30 days from receipt: eBay Money Back Guarantee policy
Next, you may have inadvertently purchased as a Guest so you will have to log OUT of your eBay account to do anything with the Guest purchase. The email you received should have a link for you and this Help page will assist you as well: Buying as a guest | eBay
On a side note, Guest purchases cannot be merged with an eBay account nor can you leave Feedback on the transaction.
Next will be an item you have not received by the original estimated delivery date, you can still use the link above for that but here is what we share with members:
Really sorry that happened ... the date you want to keep an eye on is the original estimated delivery date. One day past that is when you can process a claim.
You are protected by the eBay Money Back Guarantee for 30 days from the latest estimated delivery date: eBay Money Back Guarantee policy
You can file a claim via the item in your Purchase History that you did not receive your item one day past the original estimated delivery date and up to 30 days after that. Follow the steps in the claim and they will lead to an eventual refund.
You can report a Seller here: Report an issue with a seller | eBay