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Order never shipped
A purchase I made several weeks ago never shipped, seller won’t communicate and I can’t seem to get help from eBay. What now?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
A purchase I made several weeks ago never shipped, seller won’t communicate and I can’t seem to get help from eBay. What now?
wooden_flower
Mentor1 year ago@babs0006
You need to wait until the item is overdue.
After the last expected delivery date, but no more than 30 days after the last expected delivery date, go to your purchase history - select 'I haven't received it' and follow the prompts.
The seller has 3 business days to provide tracking that shows delivery, or a refund. If he doesn't, go to your case and click 'ask us to step in'.