Order never received and I canâ€™t get any help to resolve my issue

Question

Is there a phone number that I can call to get help on an order I never received and costing me 150$

woodland_gnome · Answer

You do not need to speak with anyone at eBay about that. If you don't get a package from the seller by the time the estimated delivery date you were given when you paid has fully passed, go to your Purchase History for that item, click the link for more options and select that you haven't received the item, then follow instructions from there. If you haven't gotten the item as described or a full refund after 3 days (but before 21 days) from doing so go back and you should find a link to "Ask eBay to step in" to get your refund.

fashionsandbeauty4u · Answer

@krist_51548

Was this item listed for sale on the eBay site? If so, eBay has a 30-day Money Back Guarantee for Buyer Purchase Protection. Go to your Purchase History and find the item. Once it is one day after the estimated delivery date, you can open an Item Not Received refund request. The Seller is required to respond with either a valid tracking number or a full refund.

If they don't respond, you can ask eBay to step in.