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order marked as delivered but has not arrived
I received notification that my order has arrived. Not here. E-bay has no record of purchase and payment has been taken. Please help
1 comment
wooden_flower
Mentor3 years agoIs it possible you made the purchase without signing into your account? Try looking for a guest purchase.
Copy this link, then sign out of your account. Use the link while you are signed out.
https://www.ebay.com/help/guest-order?topicId=4065&af=2
If you don't find it there, ask customer service for help.
To speak to customer service, use the link on the left side of this page “have us call you†- https://www.ebay.com/help/contact_us?id=4002&st=10
If you don't see 'have us call you' right under the chat link, click chat. Then at the bottom of the chat topics, click more, then click contact an agent.