You CAN use the Ebay Money Back Guarantee to claim a refund.
Within 30 days from date of delivery, go to your Purchase History, find the item, and under “More actions” click on “Return item” and select the reason for the return. “damaged“. Attach a photo if required.
IF your request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.
If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.
In order to receive a refund, you will need to file a return request. The seller will have to provide a prepaid return shipping label so you can return it for a refund.
lady_madonna
Mentor5 months agoYou CAN use the Ebay Money Back Guarantee to claim a refund.
christmas0813
OP5 months agoYes Refund Without Return
lady_madonna
Mentor5 months agoIn order to receive a refund, you will need to file a return request. The seller will have to provide a prepaid return shipping label so you can return it for a refund.