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The package was put in front of the wrong door and it was stolen and I need someone to call me ASAP
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Locked
Discussions in this board are limited to the original poster and Community Mentors
The package was put in front of the wrong door and it was stolen and I need someone to call me ASAP
wooden_flower
Mentor5 months ago@car-qxxtnr
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
Unfortunately, neither eBay or the seller is responsible for your loss. You can try complaining to the carrier, but if you know the package was stolen, there isn’t anything they can do to help, and I suspect they will not accept responsibility for the error.