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    order damaged
                     

    Received the item I ordered no paperwork whatso ever and whole side of item caved in by probably hit by forklift ,Item seems to still work will keep it but want a 50.00 refund .Like I said no paperwork whatsoever maybe they nknew it was damaged when it was shipped.

    ronalloomi_7
    ronalloomi_7
    10View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    house*of*paws

    house*of*paws

    Mentor2 years ago
    779View listings

    Hi @ronalloomi_7 

     

    You are entitled to a full refund upon return of the item at the seller’s expense.

     

    You are NOT allowed to demand a partial refund … but can accept a partial refund if the seller offers one.

     

    You need to decide whether you want to keep the item in its current condition if the seller refuses to offer a partial refund … OR to file a return request for a full refund.  [You have 30 days from date of delivery to file the request.]

                                           
    stuff4divas

    stuff4divas

    Mentor2 years ago
    7567View listings

    @ronalloomi_7   what do u mean by 'no paperwork'? when u click on purchase history, does it not show up?

                                           
    ronalloomi_7

    ronalloomi_7

    OP2 years ago
    10View listings

    What I mean by no paper work is there was no shipping order what so ever nothing zip nada the only thing was the operator manual, the order seems to work but I believe it was damaged when it was shipped not during shipping because the box that it was shipped in  had no evidence of damage but when I opened it the original box looked like a fork lift had ran into it thus bashing in the whole side of the item.

                                           
                                                                                     
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