Order Cancelled by Ebay, shipping label printed, but not mailed yet

Question

I just got the following email-

"We wanted to let you know that a bid or order for the listing below was canceled because of an issue with the buyerâ€™s account:"

I had already printed the shipping label but I have not actually shipped the item yet, thank goodness.

Here is my question, will Ebay refund my shipping label cost? Or, what do I need to do so that they don't take that money out of my account?

Any help is appreciated

inceptions · Answer

Hi @jaoa44

You'll need to void the shipping label.