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Order cancelled as "out of stock or damaged" and same item relisted for higher price
Order cancelled as "out of stock or damaged" and same item relisted for higher price.
Is this an acceptable business practice?
3 comments
woodland_gnome
·3 years agoThe seller already got a "defect" when s/he cancelled the transaction for that reason (a catchall for any seller issues with the transaction). That is the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).
You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).
Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.
weatheredgrove
OP3 years agoOne problem is that the seller is relisting it on an alternate account. I missed that fact at first due to the fact the listing was exactly the same as far as I could tell, and the seller is using very similar account names, same name with a different number at the end. The one problem with that is that there is no way to leave feedback on the seller's alternate account that they are now selling the item on, and ebay doesn't seem too concerned.
The first listing was for eBay item number:225710932780, and the second is 314755601431.
weatheredgrove
OP3 years agoOkay, got it. There is no recourse and ebay doesn't care.