Locked
Discussions in this board are limited to the original poster and Community Mentors
Order Canceled and Refunded
Good Afternoon! I am trying to find some assistance with my order that was canceled and refunded and the cancelation reason listed is that I, the buyer, canceled the order when I didn't. Has this happened to anyone else? I guess it just bothers me that the reason for cancelation was that I canceled the order when I didn't. Thanks in advance for any advice or just moving on haha!
2 comments
wooden_flower
Mentor6 months ago@nwheeler66
This is how a seller keeps from getting a ding on his record for cancelling your order.
You can report him for lying about the reason for the cancellation.
On this page select violated policy - https://www.ebay.com/help/action?topicid=4022 then select doesn't want to complete transaction. In the box write 'seller lied and said buyer requested cancellation to avoid a defect for a seller cancelled transaction'.
nwheeler66
OP6 months ago@wooden_flower
Thank you so much for this information, I really appreciate it!