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Discussions in this board are limited to the original poster and Community Mentors
Order arrived incomplete and unable to contact seller
Need to speak with a customer service agent.
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
Need to speak with a customer service agent.
eburtonlab
Mentor3 years agoTo return an item for a refund, see here:
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/