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An item has been on back order for several weeks. It says it can’t be canceled but it isn’t even shipped yet. My account has been charged. I have contacted the seller several times with no response. Any suggestions?
1 comment
lady_madonna
Mentor3 years ago@laf0318
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.