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opened a return requst without receiving the item as i feel i am being scammed
Summary: jiten_ch expressed concerns about potentially being scammed by a seller after not receiving an item they ordered from eBay. They mentioned difficulties understanding why a refund hadn't been processed, given the item was marked as shipped but without tracking. The seller responded with issues about refund processing due to eBay holding funds until shipping confirmation. There was confusion about how to cancel the order and get a refund, with references to eBay's processes for canceling orders and issuing refunds. The situation involved ongoing communication attempts with eBay for resolution.
this is the chat with a sell has i been scammed ? I did not received the item and said so in the return reques.5:22 AM
why does it say Shipped (Untracked): ?
10:48 PM
and if you did not add your account where will ebay post the money ?
10:21 PM
and i am confused who can you provide refund if you are not paid . that is not how ebay works
10:01 PM
you should have got a mail form ebay. please resond my money is stock for 10 days now
9:49 PM
you need to work with them
9:44 PM
ebay will get in touch
9:42 PM
M
I never got the money. It’s still by eBay. If I issue a refund, I will not get paid.Because now when I try to process a refund, it tells me to add my bank info for payment
9:41 PM
i have raised a return requestplease refund
9:35 PM
you will end up paying the shipping and i will end up paying the return shipping. i shared the link above on how to go about it. void the shipping label and wait for the status to revert. then try cancelling the order
9:00 PM
Sep 3, 2026
M
I can process the order and then get paid and provide a refund
7:43 PM
https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136
https://www.ebay.com/help/selling/getting-paid/sellers-can-c
View page
8:27 PM
How to Fix It (For Sellers)Void the Shipping Label: If a shipping label was printed by mistake, go to eBay Manage Shipping Labels, select Cancel/Void, and wait for the status to revert. Then try canceling the order again.Issue a Direct Refund: If the cancel button is broken, go to the order in your eBay Seller Hub, select Issue Refund, and send a full refund. This achieves the same result, though you may need to manually relist the item.
8:26 PM
ebay support said you need to get in touch to prevent frauds
8:23 PM
M
I didn’t get the money yet eBay holds it until item is shipped
8:21 PM
M
I’m having difficulties canceling the order. Are you able to message eBay? They should help you cancel the order on your end?
8:19 PM
since it is used and does not match description any more, i paid more just so i could get a open box condition item
8:16 PM
you can cancel the order still , here is link https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136 I will b e forced to return the item
https://www.ebay.com/help/selling/getting-paid/sellers-can-c
View page
8:14 PM
i cannot anymore i can only return check on your side
7:51 PM
M
You can cancel the order
7:49 PM
please withdraw and cancel
7:48 PM
Sep 2, 2026
M
Good morning,At the time I listed the item it was open box however it had been a bit used in the past three months please let me know if you still want it or you want to withdraw the order and cancel it
6:16 AM
M
Hi, good morning so sorry for the delay This was listed a long time ago and I have not monitored this account.Item will be shipped out Tomorrow.Thank you!
7:46 AM
Sep 1, 2026
