Trying to use a gift card , there are only 9 digits and all the literature says there should be 13? Literally impossible to contact a live person in customer service. Wondering if anyone had the same issue, and what to do. Why canâ€™t the card be looked up using all the other numbers on the card?

Only 9 digits in the Redemption code of a gift card | Ask a Mentor

Only 9 digits in the Redemption code of a gift card | Ask a Mentor | eBay Community