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one problem which
Re: Shipping: troug-fran sent a message about Dell PowerEdge R720xd 24-Slot 2.5-inch E5-2697 X 2CPU 384RAM 7.2 Terabyte HDD  #305320139762
From:troug-fran
To:shchvolo-0
Sent:Jan-16-24 16:21
That coustumer send me a massage about issues which item. I sold it but delivery company broken it. So what I should to do next?
1 comment
twinkling.smile
·2 years ago@shchvolo-0
Did your buyer request a return? They should, so you can send a return label and refund when you got the item back.
If you don't want the item back, you can refund now. Or offer a partial refund.
https://www.ebay.com/help/selling/managing-returns-refunds/handling-return-requests?id=4115
Meanwhile you can start a claim with the delivery company. I hope you shipped insured.