Locked
Discussions in this board are limited to the original poster and Community Mentors
One of four items shipped with USPS was delivered damaged/broken, now what? and who's responsible?
4 glass bowls were shipped by USPS on 7/21/25, within the USA, and one of the four bowls was delivered broken. Who's is responsible to the buyer?
1 comment
golfingaddict
Mentor1 year agoThe seller is responsible for getting the item safely delivered to the buyer.
The buyer can assist the seller in filing a claim with the USPS, but they are not required to do so.
The seller should refund the buyer for the broken items and then file a claim with the USPS. USPS will pay the seller if the claim is successful.