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old purchase
Good morning, I do have a question i did a purchase a couple of years ago but it is not showing in my history and that part is broken now. I looked in the sellers warranty policy and item does have have a 10 year warranty. How can I find that purchase because it is showing in the section to buy again, but I can’t see the actual date I bought it.
1 comment
lady_madonna
Mentor3 years ago@gonz7161
When you purchased the item, the seller should have provided you details about the so-called "warranty" and how to use it.
Almost all items sold on eBay have no warranty. Only items sold by factory dealers are covered. Items sold by others are second hand sales and are often not covered even if the item was never used. The buyer would have to purchase a third party warranty.
Unless the item purchased is brand new, never owned … as in from a dealer licensed to sell the product … it should be assumed there are no warranties on eBay products.
You can try to contact the manufacturer, but most likely they will not honor any kind of warranty since the item was resold on Ebay.