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Okay, I already canceled this order.And you guys still shipped it out when I don't want this so I ne
I need someone to call me now
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I need someone to call me now
house*of*paws
Mentor2 years agoHi @carolcruz_4544
So ‘we guys’ had nothing to do with shipping your order. We’re volunteer members. Your seller is the one who shipped the item you purchased.
Buyers can only request a cancellation. It is up to the seller whether or not to cancel …assuming the seller received the cancellation request before shipping.
You can request a return after receiving your item IF the seller permits remorse returns.
I’m sorry this happened. It’s important that buyers are certain that they want to buy the item before committing to purchase it. Cancellations are not guaranteed.
glorybells
·2 years agoBuyers can only REQUEST a cancellation; they aren’t able to completely put a cancellation through. It’s up to the seller whether to cancel or not. Your seller chose not to. There’s nothing wrong with what they did.