Offer not accepted yet eBay charged my CC how do I contact eBay to check into this

Question

I can’t find a phone # to call eBay is there one?

comics-scifi-collectibles · Answer

@mjo12 If the seller had the option on the listing to require a payment method before making an offer then that payment method is charged as soon as the seller accepts the offer. The seller may even have the listing set to auto accept offers of at least certain amount.

The pop up box that you entered your card number in even says that you will be charged.

This is the way auto payment works.

Here's how to contact eBay general customer service.

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://www.instagram.com/ebay/

6am to 6pm PST