I'm new to ebay and have been using it to sell items that I received from an estate sale. Everything has gone pretty well, until today. I sold a smart thermostat to someone and they are requesting a return because "the wifi doesn't work". The thermostat was brand new but in an open box. In the listing, I specifically stated that it is "like brand new, no visible damage, but is sold as is". The buyer sent me a photo of the thermostat, installed/mounted to a wall and the thermostat is visibly powe...

Not sure what to do... | Ask a Mentor

Not sure what to do... | Ask a Mentor | eBay Community