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Not sent a notification of purchase.
One of my items sold, but I was not sent any notification of it until about four days later and that was only sent on the eBay app. Enough time passed to where the person requested a refund and receive a refund, but I was still charged the eBay fee for my sold product and I would like to get that back.
How do I do that?
1 comment
fashionsandbeauty4u
Mentor9 months ago@desroche504
If eBay had to issue the refund, your selling fees will not be reimbursed.
The Buyer can open an Item Not Received refund request once it is one day past the estimated delivery date. The Seller then has three business days after that to respond with either a valid tracking number showing it's in transit or a full refund. If the Seller does not respond, eBay can then step in and force the refund.