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    Not receiving payment
                     

    I sold a trading card and the buyer received the card, but the funds still say they are on hold. Who can I contact to get this resolved.

    bra412459
    bra412459
    1View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lisa5768

    lisa5768

    Mentor1 year ago
    1864View listings

    @bra412459 

     

    New sellers will usually have their funds held for up to 30 days to make sure the item is received and the buyer does not open a refund request. Their policy page has more details on how and why funds are held and includes a link for you to see the status of your hold.

     

    https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Payments%20on%20hold&intent=payment%20holds&lucenceai=lucenceai&docId=HELP1450

                                           
                                                                                     
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