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Not received item, maximum wait time and still request a refuned?
                 

An order shipping via USPS first class has not arrived. It was placed on 9/10 and seller indicated it was shipped the next day. It shipped from Georgia to California, and have messaged the seller I will am willing to wait until 10/10 which will be one month from date it was ordered.  If I wait any longer, is there an elapsed time from the order date that eBay would not allow a refund to be requested? Thanks for any information

generalripper
generalripper
1013View listings
Posted 1 year ago·Last reply 1 year ago
                                       
         
1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
lady_madonna

lady_madonna

Mentor1 year ago
Volunteer Ebay Mentor1040View listings

You have up to 30 days from the estimated date of delivery to file a Refund Request. Look in the Order Details in your Purchase History for the estimated date of delivery.

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

  •     Select “More actions” beside your item and then “I didn't receive it.”
  •     Click the box beside I want a refund.
  •     Select Send request.

If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.

  •     Find the item in your Purchase History
  •     Select See request details
  •     Select “Ask eBay to step in.”
                                       
                                                                                 
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