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How can it happen that I bought an item from eBay, the money was taken out of my husband‘s account, but it’s not showing up in purchases!! Also I haven’t received the item in weeks
2 comments
lady_madonna
Mentor10 months agoDid you purchase the item with your Ebay account or purchased as a guest?
inceptions
Mentor10 months agoHi @mahgah8iqg
It sounds like you checked out as a guest instead of through your account. See this link for help with guest purchases:
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20checkout&lucenceai=lucenceai&docId=HELP1151