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NOT GETTING PAID BY A BUYER, HOW DO YOU LOG A NEGATIVE TO BUYER ON FEEDBACK
SALE OF ITEM ENDED 5 DAYS AGO AND NEITHER BUYER HAS PAID. HOW DO I PROVIDE A NEGATIVE FEEDBACK FOR NON PAYMENT BUYER IN FEED BACK?
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eburtonlab
Mentor2 years agoBuyers cannot be given negative feedback and sellers should not try to use feedback for that.
After four days you can cancel the transaction for nonpayment to give the buyer a strike and prevent feedback from being left. If you cancel earlier or for other reasons, the buyer will not get a strike.
Add the user to your Blocked Buyer List to prevent that particular user from bidding on or buying any more of your listings, regardless of what other sellers do.
https://www.ebay.com/help/selling/resolving-buyer-issues/blocking-buyer-ebay?id=4082
Be sure to set your Buyer Requirements to preemptively block bids or purchases from users with two or more unpaid item strikes in the last year.
You can avoid unpaid items by listing your item for a fixed price with immediate payment required and by not accepting offers.