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not getting paid
buyer did not a 6 days after auction closed
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Locked
Discussions in this board are limited to the original poster and Community Mentors
buyer did not a 6 days after auction closed
jacbarcollectibles
Mentor2 years agoBuyers have four full days (96 hours) to pay for their items. If they do not pay within the four full days then on the fifth full day you can cancel their purchase. To do this you find the item on your sold item list and from the drop down menu you select cancel purchase. Make sure to use the reason "Buyer has not paid" as this gets your final value fee refunded and the buyer receives an unpaid item strike on their account. This reason option will not show up until four full days have passed so if you do not see it then you are too early to cancel the purchase.
Please be aware that if you send any reminder invoices the 96 hour time limit restarts and you will need to wait longer to properly cancel the purchase.