Not allowed to bid

Question

I am being denied to place a bid on an item because it is alleged that I cancelled 2 previous ones I won. I contacted both sellers in time that I couldnâ€™t pay through my iPad, it was not supporting Safari. No other merchant has denied my purchases through Safari. They were

told, and I couldnâ€™t get anyone at EBay to fix the problem. So folks, now I canâ€™t buy an auction

by bid because I donâ€™t have the right language on the device!! Inequity to a buyer!!!

woodland_gnome · Answer

The message does not say that you cancelled the orders, it says that you CAUSED the cancellation by not paying. There is no distinction between wouldn't pay and couldn't pay. If you can't set up a payment in 4 days you get a strike unless the seller lets you off the hook which s/he is not required to do. Telling the seller you can't pay does NOT excuse you.

Whether you can buy an item depends on the seller you are trying to buy from. Some don't enable that Buyer Requirement (block) at all. Some enable it but at more lenient parameters than the strictest level of blocking anyone with 2 in the past 12 months (some leave it at the defaults which are the lowest number for each parameter--2 strikes in the past 1 month--some long-time sellers haven't updated it from the old maximum timeframe of 6 months, and some for whatever reason choose to give more than second chances--the choices go up to 100 strikes in the lookback period).

So for the strictest level you will no longer be blocked by any seller (for that reason anyway) 12 months (and 1 day) after your second to last strike was issued (I know eBay no longer uses that term but it's a lot easier to type and comprehend than what the PR types decided eBay would call it). For those who don't have it set you can buy right now (assuming no other issues, such as running into your buying limits or another Buyer Requirement by that seller). For any other combination of x strikes in y months they will not apply to you when your xth to last strike is older than y months.

disneyshopper · Answer

Did you try changing browsers so you can pay those sellers? It would appear those sellers filed Cancellations due to Buyer didn't pay. Sellers can block buyers with 2 or more unpaid transactions. That block will be in place until one of them drops off after 12 months. Not all sellers have that block in place.