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Not able to send messages
Trying to communicate with a Buyer and I'm getting a message that there's something about the conversation AI didn't like and my messages aren't being delivered. Spoke with 3 Agents who said there isn't an alert on my account and should be able to message. Well, I can't! Anyone experience this and how did you resolve the issue? Thanks!
1 comment
jonathanbrightlight
·10 months agoThat usually happens when you try to include contact information in a message, but there is no active transaction between you and the buyer yet. Anything that appears to be a phone number, email address, or physical address will be blocked.