Not able to get on to ebay on my computer

Question

We have been gone for a few days and haven't got on to the computer to use ebay till recently today. We sell a few things here and there. Ebay won't let us get other websites and gave us this message starting out and then changed to an error message now. We can't get a representative to talk to us or chat. Wait on hold for 30 minutes and setup for them to call back in 30 minutes but they haven't called back.

eastlaneave · Answer

@jasminman4

eBay is experiencing some issues yesterday and today.

Earlier, I myself saw ACCESS DENIED, but I am back to normal.

Read this from eBay

We’re aware that some customers have been experiencing intermittent technical issues since Sunday on parts of the eBay platform. We appreciate your patience as we work to resolve this.

eBay will protect your seller performance, including removal of:

Negative or Neutral Feedback related to the intermittent technical issues
Defects resulting from impacted orders (cancellations and claims closed without seller resolution)

We will also protect your valid tracking upload rate metrics and on time shipping metrics from any impact.

If you had an auction end after April 26, 12:01 pm PT, which you feel was impacted, you have the option to cancel the order and we will protect your seller performance and refund associated selling and ad fees.

We know how important a reliable marketplace is and we appreciate your patience as we address this. Future updates from us will continue to be posted here.

https://community.ebay.com/t5/Announcements/Intermittent-Technical-Issues-and-Seller-Protections/ba-p/35587446

Please understand that I believe your issues are tied to this.

Hopefully tomorrow everything is back to normal.