non paying buyer

Question

how do you leave non paying buyer feedback I do not even see a leave feedback option

woodland_gnome · Answer

Neither party can leave any feedback after the unpaid cancellation. Some bad sellers leave a positive feedback with a negative comment before (or instead of) cancelling for non-payment which is specifically against eBay rules and the comment (but not the positive rating) will be removed if the buyer brings it to eBay's attention.

inceptions · Answer

Since you can only leave positive feedback for a buyer, why would you leave a positive for a non-payer?

If a buyer doesn't pay within 4 days, on the 5th day, select the option in the dropdown next to the order to Cancel the transaction using the reason that the buyer didn't pay. The buyer receives an unpaid item strike. Two or more of those and his ability to buy and bid on items will be limited (or even ended).

To protect yourself from non-payers, add the buyer to your blocked buyer list. Then scroll down the page to make sure you have turned on the option to auto-block buyers with 2 or more unpaid items within 12 months.

quiltgeek · Answer

You give them a Strike for not paying, not bad feedback.

If the buyer hasn't paid for their purchase within 4 calendar days, you cancel the order on the 5th day, chosing "buyer didn't pay". This gives the non-paying buyer an unpaid strike on their account and ends the transaction.

You should also set up the not paid block in your account to block bidders with two or more strikes in the last 12 months.