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non-paying buyer
How do I leave negative feedback for a non-paying buyer? They have gotten 3 reminders, and have had more than a week.
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Discussions in this board are limited to the original poster and Community Mentors
How do I leave negative feedback for a non-paying buyer? They have gotten 3 reminders, and have had more than a week.
eburtonlab
Mentor3 years agoBuyers cannot be given negative feedback, and leaving a negative comment with a positive rating is a policy violation subject to removal and sanction for the seller.
After four days from the last invoice you can cancel the transaction for nonpayment to give the buyer a strike and prevent feedback from being left. If you cancel earlier or for other reasons, the buyer will not get a strike.
Add the user to your Blocked Buyer List to prevent that particular user from bidding on or buying any more of your listings, regardless of what other sellers do.
https://www.ebay.com/help/selling/resolving-buyer-issues/blocking-buyer-ebay?id=4082
Be sure to set your Buyer Requirements to preemptively block bids or purchases from users with two or more unpaid item strikes in the last year.
You can avoid unpaid items by listing your item for a fixed price with immediate payment required and by not accepting offers.