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Non paying buyer
Since Ebay no longer lets sellers leave negative feedback, how do sellers determine if a buyer is good for paying for their item? I've recently had cases where the buyer won but did not pay for their item. They all had 100% positive feedback. Putting a buyer on MY blocked buyer list does nothing to help another seller know that this buyer does not pay. What can be done?
1 comment
inceptions
Mentor3 years agoThis has been the feedback policy for 15 years.
If a buyer doesn't pay, on day 5, use the Cancel order option in the dropdown next to the transaction, and select Buyer hasn't paid. The buyer earns an unpaid item strike, and that's what helps other sellers.
Add the buyer to your blocked buyer list here:
https://www.ebay.com/bmgt/buyerrequirements
Scroll down that page and turn on the option to auto-block buyers with 2 or more unpaid items within 12 months. That's what helps protect YOU from repeat offenders.