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non paying bidders
How to I file a complaint about a non-paying bidder
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How to I file a complaint about a non-paying bidder
evry1nositswindy
Mentor2 years ago@comics-scifi-collectibles Man, we must have been typing at the same time, but I had trouble finding my links. In that time, you posted. Same info, good advice!
evry1nositswindy
Mentor2 years agoNo need to file a complaint. After 4 days of non-payment, you can cancel the transaction with the reason buyer did not pay. This gives the buyer a strike; 2 of those in a year keep them from bidding/making offers for a year. Sellers cannot leave negative FB for buyers. Once you complete the strike, neither party can leave FB.
Block them here https://www.ebay.com/bmgt/BuyerBlock?
Make sure you are set up to block nonpayers here https://www.ebay.com/bmgt/buyerrequirements
@cabbagesgalore
comics-scifi-collectibles
Mentor2 years ago@cabbagesgalore
As a fellow seller I know how frustrating non paying buyers can be.
When a buyer doesn't pay you can cancel the sale after 4 FULL DAYS so on the 5th day cancel as buyer hasn't paid. This gives the non-paying buyer a strike on their account and they also will not be able to leave feedback. Then you relist OR do a second chance offer.
If the buyer receives 2 or more strikes in 12 months then they are blocked from auctions or best offers for one year ( as long as the seller sets this up in account settings) and can only make immediate payment purchases, if they get too many strikes then eBay may remove the buyer from the site.
Do not send an invoice or it starts the clock over again for when you cancel as buyer hasn't paid. eBay sends payment reminders.
Unpaid items:
https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=1
Add the buyer to your blocked buyer list:
https://www.ebay.com/bmgt/BuyerBlock?
Have you set up your buyer requirements in account settings?
Click this link: https://www.ebay.com/bmgt/buyerrequirements Then block buyers with 2 or more unpaid items in 12 months.
If you are not shipping internationally also block buyers in locations you do not ship to.
Then at the bottom of the screen look for buyer Payment Requirements put a check next to:
Require buyers to provide a payment method before they make an offer.
These settings will cut down on your non paying buyer issues.