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non paying bidder
Buyer/bidder contacted me and said they did't have any money
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Discussions in this board are limited to the original poster and Community Mentors
Buyer/bidder contacted me and said they did't have any money
woodland_gnome
·2 years agoThe buyer has 4 calendar days to pay. After the 5th midnight (Pacific Time) go to your list of sold items (e.g. in the Seller Hub or My eBay: Selling) and on the more actions for that transaction, click to cancel the transaction then choose the non-payment option (which doesn't display there until the 4 days has completely passed).
This clears the status of the transaction, protects you from negative feedback, and gives the buyer a strike (eBay no longer uses that word but it's more descriptive than "unpaid cancellation record") that counts toward the block of serial non-payers (strictest setting: 2 in the past 12 months) that sellers can set in their Buyer Requirements. It also can affect their buying limits.