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Non payers
Why is it that if someone decides not to acknowledge you and not pay that it just cancels the order. The old policy of leaving negative feedback should be brought back. This costs the seller time and possible lost sales.
2 comments
quiltgeek
·3 years agoReport the nonpaying buyer and end the unpaid transaction with a Cancellation with the reason "buyer hasn't paid". That ends th.e transaction and puts a STRIKE on the defaulter's account.
You can set your account to block all potential buyers reported for 2 or more nonpayments in the last 12 months.
If you set that block, you can block all potential buyers that you and other sellers have reported for not paying.
woodland_gnome
·3 years agoCancelling for non-payment doesn't "just" cancel the order, it gives the buyer a strike (eBay doesn't call it that anymore but it has the same effect as the old Unpaid Item Dispute sooner and more simply), protects you from bad feedback by the buyer, and affects his/her buying limits.
Sellers can't leave negative (or neutral) feedback for buyers because too many sellers were using the threat of negative retaliation to discourage less than positive feedback from buyers no matter how warranted it was. And then if the threat wasn't enough, they would leave a scathing negative feedback for the buyer and seek a "mutual withdrawal." Since accurate and honest feedback for the seller is so much more important than for the buyer (all buyers have the ability to examine the seller's feedback profile before anything happens, while the seller is seldom able to do so and there are issues with taking action after the fact) eBay did away with negative and neutral feedback for buyers in 2008 and banned getting around that by leaving a negative comment on a positive rating.
On the other hand the Buyer Requirement that blocks those with 2 or more strikes in the past 12 months (or the more lenient settings available) acts automatically to block bids, offer, and BINs from serial deadbeats (IF their sellers used the proper unpaid item process) and so is far more effective than expecting to be able to react to feedback.