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non delivery of a product by seller
I purchased an item on Jan. 27, 2026, with Est. delivery Fri, Jan 30 - Wed, Feb 4.
It's almost a week past these dates. Since I noticed the product has even shipped yet I requested
my order be cancelled. The seller has refused.
These actions the seller's part smacks of fraud. They received my payment "in full" Buit either are unable or refused to deliver the good or cancellation of order.
This seems as if they doing their business in bad faith.
What actions should I take?
1 comment
wooden_flower
Mentor6 months ago@kennetrpatterso-0
Go to your purchase history - select 'I haven't received it' and follow the prompts.
The seller has 3 business days to provide tracking that shows delivery, or a refund. If he doesn't, go to your case and click 'ask us to step in'.