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Nomoredeath312
Do the phones usually come with unscratched screens?
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Discussions in this board are limited to the original poster and Community Mentors
Do the phones usually come with unscratched screens?
disneyshopper
Mentor1 year agoRead the description. Does it state that there are scratches on the screen? If not, this is what you can do:
Go to My ebay > Purchase History and select RETURN THIS ITEM. You have up to 30 days from receipt of the item. Select a reason. For Not as Described, you will need to click on More actions. The seller will have 3 days to reply. If no reply, then click the link to Ask ebay to step in. Print out the label, affix it to the box, and make sure the carrier scans the label. Once tracking shows DELIVERED back to the seller, s/he has 2 days to refund you. If no refund, go back to the case and click Ask ebay to step in, to force the refund.
If it has been more than 30 days since receipt of the item, file a Returns Request with Paypal if that is how you paid. Paypal accepts cases within 180 days from the transaction. As a last resort, contact your credit card issuer if that is how you paid.