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Question

eBay blocked me from being able to call them. The seller that I bought an item from said that they couldnâ€™t use the label eBay provided. They need a new one. Iâ€™ve tried every way possible to contact eBay to get the seller a new label to no avail at all

eburtonlab · Answer

@crybr_7531

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid