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No way to get ebay to call you
I am not happy with ebay's help. When you had an issue you use to be able to request a callback. Now all you can do is send an email. ebay seems to cater to the buyer and seller's needs are secondary.
3 comments
eburtonlab
Mentor2 years agoYou may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
jwelsh5-horselvr
OP2 years agoTried all those things. Chat only gave me the option to send email. Did not have the option to request a callback. They use to have both options, but not any more.
eburtonlab
Mentor2 years agoDid you try the link?