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No sent it
The seller does not respond to my messages, it has been 10 days since the purchase of the item and he has not sent it
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Locked
Discussions in this board are limited to the original poster and Community Mentors
The seller does not respond to my messages, it has been 10 days since the purchase of the item and he has not sent it
inceptions
Mentor2 years agoHi @rosana1720-us
Actually, you don't know if the seller shipped unless he told you he didn't. Not all sellers upload tracking when they ship.
When it's past the estimated delivery date shown in your Purchase History, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.